Unknown Device Error Codes – Part 1

This is the first of the two post that will discuss useful information regarding the error codes associated with unknown devices and other problematic devices displayed in Device Manager of a PC. We will consider the descriptions provided in the ‘Properties’ of the unknown device marked by a yellow warning symbol. We will also briefly discuss how to fix these device driver related issues.

a) An Example of Device Manager with Unknown Devices

First, you need to access your Device Manager by following the steps below:

For Windows XP: click Start button > right-click My Computer > click Manage > click Device Manager > right-click the hardware device marked by a yellow warning symbol > click Properties.

For Windows Vista and Windows 7: click the Windows button > right-click Computer > click Device Manager > right-click the hardware device marked by a yellow warning symbol > click Properties.

The next window that will be displayed after clicking the Properties will provide you the error code and a brief description. The error code description will also give you some hints on how to fix your hardware device problem.

Below is a compilation of errors associated with device drivers, which can cause unknown device issues in Device Manager.

Error Code 1       Error Code 3       Error Code 10     Error Code 18

Error Code 19     Error Code 24     Error Code 28     Error Code 31

Error Code 32     Error Code 37     Error Code 38     Error Code 39

Error Code 41     Error Code 42     Error Code 43     Error Code 48

This post will cover the first eight error codes listed, and the following post will cover the rest.

Code 1

To fix this error code, you need to reinstall the device drivers correctly by hitting the button Reinstall Driver (in most cases, it doesn’t work). On the other hand, Device Manager might also generate this error code if your hardware device has no drivers installed on your PC yet. If you know the identity of your problematic device you can try to manually install the drivers using your backup CD, but you can also consider the easier way – Automatic Driver Repair and Update Tool.

Code 3

Device drivers can be corrupted by system or application errors, and they can also be infected by computer viruses. To solve this error code, you need to reinstall the required device drivers on your PC.

Code 10

To fix this problem, you need to update the device driver of your hardware device, but updating through the Device Manager fails in most cases. You can try using your backup CD, but if you want to save your time and energy, you can always fix unknown device problems with ease with the aid of instant driver update tool.

Code 18

Reinstall the drivers for this device. (Code 18)

As mentioned in the description, you need to reinstall the device drivers for your hardware device. If you know the exact identity of your device and you have an executable device driver file, you can do this manually or you can consider automatic driver tool as already mentioned.

Code 19

If the option of troubleshooting the registry fails to fix this device driver related issue, then try to reinstall the device drivers of your hardware device. If the problem is still not solved after reinstalling the current drivers, you can also try to update the installed drivers.

Code 24

As stated in the error code description, one possibility is that the problematic hardware device doesn’t have all its device drivers installed. To fix this issue, you must reinstall the set of device drivers for your hardware device. If you don’t have a backup copy of the required drivers, you can consider an easier option, Instant Driver Download.

Code 28

This is the most common error code being generated by the Device Manager whenever you have unknown device driver issues. As stated in the description, the drivers for devices with this error code are not installed or missing. Unfortunately, most of the time, the Update Driver button option fails to find the correct drivers. For the best solutions and tips on how to fix this issue please read our post: Unknown Device Driver Download (.exe or .zip) – Manual and Instant.

Code 31

As stated in the description, your Windows OS is not able to load the device drivers required for your hardware device. You just need to restart your computer to fix this device driver related issue, but there are also cases that the required drivers have been corrupted. In that case, you will need to reinstall the existing drivers or install their latest updates.

In summary, to fix these error codes associated with unknown devices and other device driver issues, you may want to consider tips and suggestions found in our posts:

Unknown Device Driver Download (.exe or .zip) – Manual and Instant

How to Identify Unknown Device

Fix Unknown Device Driver Problems with Ease

As mentioned earlier, the rest of the errors codes will be considered in the part 2 of this series.